Dubai, UAE – Gulf News has introduced a new, dedicated reader-support initiative that allows residents, expatriates, and newcomers in the UAE to ask questions directly through WhatsApp, email, and comment sections on the publication’s digital platforms. The move aims to make vital information about UAE life more accessible, timely, and personalized.
The initiative comes at a time when the UAE continues to welcome thousands of new residents each month, many seeking clarity on regulations related to visas, residency, employment, education, healthcare, and cultural norms. Recognizing this demand, Gulf News has expanded its engagement tools to offer readers a direct, real-time channel for answers.
Under the new service, readers can send their questions about daily life in the UAE—from visa-related queries to housing rules and social etiquette.
. Users can also leave questions in the comment sections of selected articles, where the editorial team will respond publicly for community benefit.
A spokesperson from Gulf News noted that the initiative strengthens the publication’s commitment to public service journalism. Residents frequently look for accurate, trusted information about living in the UAE. By opening these direct channels, we ensure readers can reach us instantly and receive reliable guidance, the spokesperson said.
The platform also helps demystify changes in UAE laws, which often undergo rapid modernization. Topics readers frequently inquire about include Golden Visa eligibility, tourist visa extensions, property rental rights, driving license transfers, healthcare coverage, school admissions, and Emiratisation regulations.
Gulf News plans to expand the service with curated Q&A features, weekly explainers based on the most common queries, and improved turnaround times for direct responses. The initiative aligns with global media trends where news organizations increasingly prioritize two-way communication with their audience.
