Buying a product or property in the UAE is set to become clearer and fairer following recent updates to the Civil Transactions Law, which strengthen consumer rights and tighten obligations on sellers. The changes aim to address long-standing concerns around hidden defects, unclear sale terms and limited recourse for buyers after a transaction is completed.
One of the most significant updates gives buyers more time to act when defects emerge after a purchase. Previously, consumers often faced narrow windows to raise complaints, particularly if flaws were not immediately visible. Under the revised rules, buyers now have clearer legal standing to seek remedies when hidden defects surface later – provided the issue existed at the time of sale.
The law also sharpens definitions around seller responsibility. Sellers are required to disclose known defects and ensure goods or assets meet agreed specifications. If a product or property does not match what was promised – whether in quality, condition or functionality – buyers have stronger grounds to seek repair, replacement, price reduction or, in some cases, cancellation of the contract.
Legal experts say the changes bring greater balance to transactions. “The updated provisions reinforce transparency and accountability,” one legal analyst noted. “They reduce ambiguity and encourage fair dealing, which benefits both consumers and reputable businesses.”
For everyday buyers, this means fewer grey areas when disputes arise. Whether purchasing a car, electronics or real estate, consumers now have clearer options if expectations are not met. The law also encourages buyers to document transactions carefully, retain contracts and report issues promptly – steps that strengthen claims if disputes escalate.
Businesses, meanwhile, are being urged to review contracts, warranties and disclosure practices. While the law increases seller obligations, it also provides clarity that helps prevent misunderstandings and costly legal disputes down the line.
Importantly, the reforms are not designed to penalize sellers unfairly, but to promote confidence in the marketplace. Transparent transactions, clear disclosures and defined remedies reduce friction and build trust – a key factor in a growing, diversified economy.
As the updated Civil Transactions Law takes effect, buyers are encouraged to understand their rights and responsibilities. In practical terms, the message is simple: consumers now have more protection, clearer pathways to resolve issues, and greater confidence that the law is on their side when things go wrong.
