Residents and newcomers in the United Arab Emirates often have questions about daily life – from visa rules and property regulations to lifestyle tips, cost of living, and community services. To make it easier for people to get reliable information, a new multi-channel reader support initiative has been launched, offering instant access to guidance and answers.
The service encourages anyone with a question about living, working, or settling in the UAE to simply reach out and ask. Whether it’s a query about renting an apartment, understanding new visa pathways, navigating public services, or exploring cultural norms, answers are now just a message away.
According to the announcement, readers can send their questions through three direct channels:
💭 Comment: Users can leave questions directly through official social media posts or discussion threads.
📥 WhatsApp: People can send their inquiries to 054 306 7666 for quick, real-time replies.
📧 Email: More detailed questions can be shared via ReadersEmail@gulfnews.com
, where the editorial team provides verified, structured responses.
This initiative aims to bridge the information gap for expats and long-term residents who seek trustworthy guidance in a country known for rapid developments and frequent policy updates. With millions of expatriates making up a large percentage of the UAE’s population, access to accurate and timely information has become increasingly important.
In recent years, many UAE residents have expressed that official channels can sometimes be complex to navigate, especially when dealing with visa regulations, government portals, or legal updates. The new service acts as a simplified point of contact, helping people get clarity without navigating multiple sources.
Community-focused information hubs like these also help combat misinformation by ensuring that news and updates shared with the public are verified before publication. For residents, this means more confidence in understanding their rights, opportunities, and responsibilities in the country.
Here are some alternative ways to phrase the line, categorized by the aspect they emphasize:
Emphasizing accessibility and innovation
“With user-friendly communication and rapid support, this initiative aligns with the UAE’s broader focus on accessible, transparent, and innovative services for its diverse and digitally active population.”
“This initiative’s easy-to-use communication channels and fast response system are a clear sign of the UAE’s dedication to a more inclusive, open, and innovative government that serves its digitally engaged citizenry.”
Emphasizing modernization and citizen needs
“The initiative’s modern communication and fast response system reflect the UAE’s strategy to provide transparent and innovative services that meet the evolving digital needs of its diverse population.”
“By offering simple communication and a quick response system, this initiative demonstrates the UAE’s commitment to a transparent and innovative government that is tailored to the needs of a diverse and digitally-savvy public.”
A shorter, more direct version
“The initiative’s simple communication and rapid response are part of the UAE’s commitment to accessible, transparent, and innovative services for its diverse, digital-first population.”




